:root{--bg:#f5f7fb;--surface:#fff;--surface-2:#f1f4f9;--surface-3:#e9edf4;--border:#e6e9f0;--border-strong:#d6dbe6;--text:#14141f;--text-2:#51515f;--text-3:#8a8a99;--text-muted:#aeaebc;--accent:#2563eb;--accent-2:#3b82f6;--accent-hover:#1d4ed8;--accent-soft:#e8f0fe;--accent-ring:#2563eb2e;--accent-grad:#2563eb;--navy:#0e2347;--navy-2:#16386f;--header-grad:#122a52;--success:#15a66b;--success-soft:#def7ec;--warn:#d97706;--warn-soft:#fef3c7;--danger:#e5484d;--danger-soft:#fdecec;--info:#2e6ff2;--info-soft:#e3edff;--r-sm:8px;--r-md:12px;--r-lg:16px;--r-xl:22px;--r-full:999px;--sh-1:0 1px 2px #14141f0d;--sh-2:0 4px 14px #14141f12;--sh-3:0 12px 32px #14141f1a;--sh-4:0 24px 60px #14141f38;--sh-accent:0 10px 30px #2563eb59;--font:"Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--mono:ui-monospace, "SF Mono", Menlo, Consolas, monospace;--ease-spring:cubic-bezier(.22, 1, .36, 1)}*{box-sizing:border-box}html,body{font-family:var(--font);color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased;text-rendering:optimizelegibility;margin:0;padding:0;font-size:14px}button{cursor:pointer;color:inherit;font-family:inherit;font-size:inherit;background:0 0;border:none}input,textarea,select{color:inherit;font-family:inherit}.nice-scroll::-webkit-scrollbar{width:8px;height:8px}.nice-scroll::-webkit-scrollbar-track{background:0 0}.nice-scroll::-webkit-scrollbar-thumb{background:var(--border-strong);background-clip:padding-box;border:2px solid #0000;border-radius:10px}.nice-scroll::-webkit-scrollbar-thumb:hover{background:var(--text-muted);background-clip:padding-box}.chip{border-radius:var(--r-full);background:var(--surface-2);color:var(--text-2);align-items:center;gap:6px;padding:3px 10px;font-size:12px;font-weight:500;display:inline-flex}.chip .dot{background:currentColor;border-radius:50%;width:6px;height:6px}.chip.open{background:var(--warn-soft);color:#92400e}.chip.progress{background:var(--info-soft);color:#1e40af}.chip.resolved{background:var(--success-soft);color:#166534}.chip.closed{background:var(--surface-2);color:var(--text-3)}.btn{border-radius:var(--r-md);transition:transform .12s var(--ease-spring), background .14s, box-shadow .16s, filter .14s;justify-content:center;align-items:center;gap:6px;padding:9px 16px;font-size:13px;font-weight:600;display:inline-flex}.btn:active{transform:translateY(1px)scale(.99)}.btn-primary{background:var(--accent);color:#fff;box-shadow:0 2px 8px #2563eb38}.btn-primary:hover{background:var(--accent-hover);box-shadow:0 4px 12px #2563eb4d}.btn-primary:disabled{background:var(--border-strong);color:var(--surface);box-shadow:none;cursor:not-allowed;filter:none}.btn-ghost{background:var(--surface);color:var(--text-2);border:1px solid var(--border-strong)}.btn-ghost:hover{background:var(--surface-2);color:var(--text)}.btn-danger{color:var(--danger);border:1px solid var(--border-strong);background:0 0}.btn-danger:hover{background:var(--danger-soft);border-color:var(--danger-soft)}.field{flex-direction:column;gap:6px;margin-bottom:14px;display:flex}.field label{color:var(--text-2);font-size:12.5px;font-weight:600}.field input,.field textarea,.field select{background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--r-md);outline:none;width:100%;padding:10px 12px;font-size:13.5px;transition:border-color .14s,box-shadow .14s}.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--accent);box-shadow:0 0 0 4px var(--accent-ring)}.field textarea{resize:vertical;min-height:96px;line-height:1.5}.field .hint{color:var(--text-3);font-size:11.5px}.tkf .tkf-field{margin-bottom:18px}.tkf .tkf-req{color:var(--danger)}.tkf .tkf-opt{color:var(--text-3);font-weight:400}.tkf-error{background:var(--danger-soft);color:var(--danger);border-radius:var(--r-md);border:1px solid color-mix(in srgb, var(--danger) 22%, transparent);margin-bottom:14px;padding:10px 12px;font-size:12.5px;font-weight:500}.tkf textarea{border-radius:var(--r-lg,12px);min-height:120px;font-size:13.5px}.tkf .tkf-counter{color:var(--text-3);align-self:flex-end;margin-top:2px;font-size:11px}.tkf-drop{border:1.5px dashed var(--border-strong);border-radius:var(--r-lg,12px);background:var(--surface-2);cursor:pointer;text-align:center;flex-direction:column;align-items:center;gap:4px;padding:22px 16px;transition:border-color .15s,background .15s,transform .15s;display:flex}.tkf-drop:hover,.tkf-drop.is-drag{border-color:var(--accent);background:var(--accent-soft)}.tkf-drop.is-drag{transform:scale(1.01)}.tkf-drop-ic{background:var(--accent-soft);width:40px;height:40px;color:var(--accent);border-radius:50%;place-items:center;margin-bottom:4px;display:grid}.tkf-drop-main{color:var(--text-2);font-size:13px;font-weight:500}.tkf-drop-main span{color:var(--accent);font-weight:600}.tkf-drop-sub{color:var(--text-3);font-size:11.5px}.tkf-file{border-radius:var(--r-lg,12px);border:1px solid var(--border-strong);background:var(--surface);align-items:center;gap:12px;padding:10px;display:flex}.tkf-file-thumb{background:var(--accent-soft);width:46px;height:46px;color:var(--accent);border-radius:9px;flex-shrink:0;place-items:center;display:grid;overflow:hidden}.tkf-file-info{flex:1;min-width:0}.tkf-file-name{color:var(--text);white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:600;overflow:hidden}.tkf-file-size{color:var(--text-3);margin-top:1px;font-size:11.5px}.tkf-file-x{width:30px;height:30px;color:var(--text-3);background:0 0;border-radius:8px;flex-shrink:0;place-items:center;transition:background .14s,color .14s;display:grid}.tkf-file-x:hover{background:var(--danger-soft);color:var(--danger)}.tkf-submit{width:100%;margin-top:4px;padding:12px;font-size:13.5px}@keyframes shimmer{to{background-position:-200% 0}}.host{grid-template-columns:220px 1fr;height:100vh;display:grid;overflow:hidden}.host-side{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;padding:16px 12px;display:flex}.host-side-brand{border-bottom:1px solid var(--border);align-items:center;gap:8px;margin-bottom:10px;padding:6px 8px 14px;display:flex}.host-side-brand .mark{background:var(--accent);color:#fff;border-radius:8px;place-items:center;width:28px;height:28px;font-weight:700;display:grid}.host-side-brand .name{font-size:14px;font-weight:600}.host-side-nav{flex-direction:column;flex:1;gap:2px;display:flex}.host-side-item{border-radius:var(--r-md);color:var(--text-2);text-align:left;align-items:center;gap:10px;padding:8px 10px;font-size:13px;display:flex}.host-side-item:hover{background:var(--surface-2);color:var(--text)}.host-side-item.active{background:var(--accent-soft);color:var(--accent)}.host-side-foot{border-top:1px solid var(--border);padding-top:10px}.host-col{flex-direction:column;display:flex;overflow:hidden}.host-topbar{background:var(--surface);border-bottom:1px solid var(--border);flex-shrink:0;justify-content:space-between;align-items:center;height:60px;padding:0 24px;display:flex}.host-topbar-title{font-size:16px;font-weight:600}.host-topbar-right{align-items:center;gap:16px;display:flex}.host-profile{align-items:center;gap:10px;display:flex}.host-profile-av{background:var(--accent-soft);width:36px;height:36px;color:var(--accent);border-radius:50%;place-items:center;font-size:13px;font-weight:700;display:grid}.host-profile-name{font-size:13px;font-weight:600;line-height:1.2}.host-profile-role{color:var(--text-3);font-size:11.5px}.host-main{flex:1;padding:24px 28px;overflow:auto}.host-main h1{margin:0 0 4px;font-size:22px;font-weight:600}.host-main .sub{color:var(--text-3);margin-bottom:20px;font-size:13px}.host-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);margin-bottom:14px;padding:20px}.panel-backdrop{z-index:2147482999;background:0 0;position:fixed;inset:0}.panel{background:var(--surface);border-radius:var(--r-xl);width:410px;max-width:calc(100vw - 32px);height:min(680px,100vh - 132px);box-shadow:var(--sh-4);z-index:2147483000;transform-origin:100% 100%;animation:panelIn .36s var(--ease-spring) both;flex-direction:column;display:flex;position:fixed;bottom:96px;right:24px;overflow:hidden}@keyframes panelIn{0%{opacity:0;transform:translateY(16px)scale(.96)}to{opacity:1;transform:translateY(0)scale(1)}}.panel.panel--top{transform-origin:100% 0;height:min(680px,100vh - 84px);animation:panelInTop .36s var(--ease-spring) both;top:60px;bottom:auto;right:16px}@keyframes panelInTop{0%{opacity:0;transform:translateY(-14px)scale(.96)}to{opacity:1;transform:translateY(0)scale(1)}}@media (width<=480px){.panel,.panel.panel--top{border-radius:0;width:100%;max-width:100%;height:100%;inset:0}}.hp-head-home{background:var(--header-grad);color:#fff;padding:20px 20px 26px;position:relative;overflow:hidden}.hp-head-home:after{content:"";pointer-events:none;background:0 0;position:absolute;inset:0}.hp-head-top{z-index:1;justify-content:space-between;align-items:center;display:flex;position:relative}.hp-avatars{display:flex}.hp-avatars .av{border:2px solid #ffffff40;border-radius:50%;place-items:center;width:34px;height:34px;margin-left:-8px;display:grid;box-shadow:0 2px 6px #00000040}.hp-avatars .av:first-child{margin-left:0}.hp-avatars .av.brand{background:var(--accent);color:#fff}.hp-avatars .av.logo-av{background:#fff;padding:0;overflow:hidden}.hp-avatars .av.logo-av img{object-fit:contain;width:100%;height:100%;padding:5px}.hp-avatars .av.io-mark{color:var(--navy);letter-spacing:-.5px;background:#fff;justify-content:center;align-items:center;font-size:15px;font-weight:800;display:flex}.hp-avatars .av.io-mark b{color:var(--accent);font-weight:800}.hp-head-close{z-index:1;color:#fff;background:#ffffff29;border-radius:10px;place-items:center;width:32px;height:32px;transition:background .14s;display:grid;position:relative}.hp-head-close:hover{background:#ffffff4d}.hp-greeting{z-index:1;letter-spacing:-.02em;margin-top:18px;font-size:23px;font-weight:700;line-height:1.28;position:relative}.hp-greeting .muted{color:#ffffff9e}.hp-head{background:var(--surface);border-bottom:1px solid var(--border);align-items:center;gap:10px;padding:14px 16px;display:flex}.hp-head-back{width:32px;height:32px;color:var(--text-2);background:var(--surface-2,#f1f5f9);border-radius:9px;flex:none;justify-content:center;align-items:center;transition:background .12s;display:flex}.hp-head-back:hover{background:var(--border);color:var(--text)}.hp-head-title{flex:1;align-items:center;gap:8px;min-width:0;font-size:14.5px;font-weight:700;display:flex}.hp-head-title .sub{color:var(--text-3);font-size:11.5px;font-weight:500}.hp-head .hp-head-close{background:var(--surface-2);color:var(--text-2)}.hp-head .hp-head-close:hover{background:var(--surface-3);color:var(--text)}.hp-home{gap:12px;padding:16px}.home-cta{text-align:left;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);width:100%;box-shadow:var(--sh-2);transition:transform .16s var(--ease-spring), box-shadow .16s;justify-content:space-between;align-items:center;gap:12px;padding:16px;display:flex}.home-cta:hover{box-shadow:var(--sh-3);transform:translateY(-2px)}.home-cta-title{font-size:15px;font-weight:700}.home-cta-sub{color:var(--text-3);margin-top:2px;font-size:12px}.home-cta-icon{background:var(--accent);color:#fff;width:40px;height:40px;box-shadow:var(--sh-accent);border-radius:50%;flex-shrink:0;place-items:center;display:grid}.home-card{text-align:left;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-md);width:100%;box-shadow:var(--sh-1);transition:transform .16s var(--ease-spring), box-shadow .16s;padding:14px 15px;display:block}.home-card:hover{box-shadow:var(--sh-2);transform:translateY(-2px)}.home-card-label{text-transform:uppercase;letter-spacing:.05em;color:var(--text-3);margin-bottom:7px;font-size:11px;font-weight:700}.home-card-row{justify-content:space-between;align-items:center;gap:8px;display:flex}.home-card-subject{color:var(--text);-webkit-line-clamp:1;-webkit-box-orient:vertical;font-size:13.5px;font-weight:600;display:-webkit-box;overflow:hidden}.home-card-meta{color:var(--text-3);margin-top:6px;font-size:11.5px}.home-section-label{text-transform:uppercase;letter-spacing:.05em;color:var(--text-3);margin:6px 2px 0;font-size:11px;font-weight:700}.home-links{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-md);box-shadow:var(--sh-1);flex-direction:column;display:flex;overflow:hidden}.home-link{text-align:left;border-bottom:1px solid var(--border);color:var(--text);align-items:center;gap:10px;padding:13px 14px;font-size:13px;font-weight:500;transition:background .12s;display:flex}.home-link:last-child{border-bottom:none}.home-link:hover{background:var(--surface-2)}.home-link .ic{color:var(--accent);flex-shrink:0}.home-link span{flex:1;min-width:0}.home-link .arr{color:var(--text-muted);transition:transform .14s var(--ease-spring)}.home-link:hover .arr{color:var(--accent);transform:translate(3px)}.home-status{border-radius:var(--r-full);background:var(--success-soft);color:#166534;align-self:center;align-items:center;gap:8px;margin-top:4px;padding:6px 12px;font-size:12px;font-weight:600;display:inline-flex}.help-search{background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--r-md);color:var(--text-3);align-items:center;gap:8px;padding:10px 14px;display:flex}.help-search input{color:var(--text);background:0 0;border:none;outline:none;flex:1;font-size:13.5px}.help-search:focus-within{border-color:var(--accent);box-shadow:0 0 0 4px var(--accent-ring)}.hp-bottom-nav{border-top:1px solid var(--border);background:var(--surface);display:flex}.hp-nav-item{color:var(--text-3);flex-direction:column;flex:1;align-items:center;gap:3px;padding:10px 4px 9px;font-size:11px;font-weight:600;transition:color .14s;display:flex;position:relative}.hp-nav-item:hover{color:var(--text-2)}.hp-nav-item.active{color:var(--accent)}.hp-nav-badge{color:#fff;background:#ef4444;border-radius:999px;place-items:center;min-width:16px;height:16px;margin-right:-22px;padding:0 4px;font-size:10px;font-weight:700;display:grid;position:absolute;top:5px;right:50%}.panel-hd{background:var(--accent);color:#fff;align-items:center;gap:12px;padding:20px 18px 18px;display:flex;position:relative;overflow:hidden}.panel-hd:after{content:"";pointer-events:none;background:0 0;position:absolute;inset:0}.panel-hd-avatar{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);color:#fff;background:#ffffff2e;border-radius:12px;flex-shrink:0;place-items:center;width:40px;height:40px;display:grid;box-shadow:inset 0 0 0 1px #ffffff38}.panel-hd-text{z-index:1;flex:1;min-width:0;position:relative}.panel-hd-title{color:#fff;letter-spacing:-.01em;font-size:16.5px;font-weight:700;line-height:1.25}.panel-hd-sub{color:#ffffffd1;align-items:center;gap:6px;margin-top:2px;font-size:12px;display:flex}.panel-hd-sub .live-dot{background:#4ade80;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 3px #4ade804d}.panel-hd-close{z-index:1;color:#fff;background:#ffffff29;border-radius:10px;flex-shrink:0;place-items:center;width:32px;height:32px;transition:background .14s;display:grid;position:relative}.panel-hd-close:hover{background:#ffffff4d}.panel-body{background:var(--bg);flex-direction:column;flex:1;gap:12px;padding:18px;display:flex;overflow-y:auto}.panel-body.form-body{background:var(--surface);padding:18px}.panel-ft{border-top:1px solid var(--border);background:var(--surface);padding:12px 14px}.input-row{background:var(--surface-2);border-radius:var(--r-full);border:1.5px solid #0000;align-items:center;gap:8px;padding:4px 4px 4px 16px;transition:border-color .14s,background .14s,box-shadow .14s;display:flex}.input-row:focus-within{border-color:var(--accent);background:var(--surface);box-shadow:0 0 0 4px var(--accent-ring)}.input-row input{background:0 0;border:none;outline:none;flex:1;padding:8px 0;font-size:13.5px}.input-row input::placeholder{color:var(--text-muted)}.send-btn{background:var(--accent);color:#fff;width:38px;height:38px;transition:transform .12s var(--ease-spring), filter .14s;border-radius:50%;flex-shrink:0;place-items:center;display:grid;box-shadow:0 3px 10px #2563eb57}.send-btn:disabled{background:var(--border-strong);box-shadow:none;cursor:not-allowed}.send-btn:hover:not(:disabled){background:var(--accent-hover);transform:scale(1.06)}.send-btn:active:not(:disabled){transform:scale(.92)}.welcome{text-align:center;animation:fadeUp .36s var(--ease-spring) both;padding:18px 6px 6px}@keyframes fadeUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.welcome-icon{background:var(--accent);color:#fff;width:60px;height:60px;box-shadow:var(--sh-accent);border-radius:18px;place-items:center;margin-bottom:14px;display:inline-grid}.welcome-title{letter-spacing:-.01em;font-size:19px;font-weight:700}.welcome-sub{color:var(--text-3);max-width:290px;margin-top:6px;margin-left:auto;margin-right:auto;font-size:13px;line-height:1.55}.welcome-suggestions{flex-direction:column;gap:8px;margin-top:18px;display:flex}.welcome-sugg{text-align:left;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-md);color:var(--text);box-shadow:var(--sh-1);transition:transform .16s var(--ease-spring), box-shadow .16s, border-color .14s;justify-content:space-between;align-items:center;gap:8px;padding:13px 14px;font-size:13px;font-weight:500;display:flex}.welcome-sugg .arr{color:var(--text-muted);transition:transform .16s var(--ease-spring), color .14s}.welcome-sugg:hover{box-shadow:var(--sh-2);border-color:var(--accent);transform:translateY(-2px)}.welcome-sugg:hover .arr{color:var(--accent);transform:translate(3px)}.msg{align-items:flex-end;gap:10px;display:flex}.msg.user{justify-content:flex-end}.msg-avatar{background:var(--accent);color:#fff;border-radius:9px;flex-shrink:0;place-items:center;width:28px;height:28px;display:grid;box-shadow:0 2px 8px #2563eb4d}.msg-bubble{word-wrap:break-word;max-width:100%;animation:bubbleIn .24s var(--ease-spring) both;border-radius:16px;padding:10px 13px;font-size:13.5px;line-height:1.55}@keyframes bubbleIn{0%{opacity:0;transform:translateY(6px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}.msg.ai .msg-bubble{background:var(--surface);color:var(--text);border:1px solid var(--border);box-shadow:var(--sh-1);border-bottom-left-radius:5px}.msg.user .msg-bubble{background:var(--accent);color:#fff;border-bottom-right-radius:5px;box-shadow:0 4px 14px #2563eb47}.msg-bubble--md p:last-child{margin-bottom:0}.msg-bubble--md ul,.msg-bubble--md ol{margin:4px 0 6px 18px;padding:0}.msg-bubble--md li{margin-bottom:3px}.msg-bubble--md strong{font-weight:600}.msg-bubble--md a{color:var(--accent);text-decoration:underline}.msg-bubble--md code{background:var(--surface-2);font-size:12px;font-family:var(--mono);border-radius:5px;padding:1px 5px}.msg-bubble--md pre{background:var(--surface-2);border-radius:8px;margin:6px 0;padding:10px 12px;overflow-x:auto}.msg-bubble--md pre code{background:0 0;padding:0}.stream-caret{vertical-align:-2px;background:var(--accent);border-radius:2px;width:7px;height:14px;margin-left:2px;animation:1s steps(2,end) infinite caretBlink;display:inline-block}@keyframes caretBlink{0%,to{opacity:1}50%{opacity:0}}.msg-sources{flex-wrap:wrap;gap:5px;margin-top:7px;display:flex}.source-chip{border-radius:var(--r-full);background:var(--accent-soft);color:var(--accent);align-items:center;gap:5px;padding:3px 9px;font-size:11px;font-weight:600;display:inline-flex}.msg-feedback{align-items:center;gap:4px;margin-top:6px;display:flex}.msg-fb{width:27px;height:27px;color:var(--text-3);border-radius:8px;place-items:center;transition:all .14s;display:grid}.msg-fb:hover:not(:disabled){background:var(--surface-2);color:var(--text)}.msg-fb.active-up{background:var(--success-soft);color:var(--success)}.msg-fb.active-down{background:var(--danger-soft);color:var(--danger)}.msg-fb:disabled:not(.active-up):not(.active-down){opacity:.35;cursor:default}.raise-prompt{background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--r-md);box-shadow:var(--sh-1);margin-top:8px;padding:13px 14px;font-size:13px}.raise-prompt p{color:var(--text-2);margin:0 0 10px;line-height:1.5}.raise-prompt-actions{justify-content:flex-end;gap:8px;display:flex}.typing{align-items:center;gap:4px;padding:13px 14px;display:inline-flex}.typing span{background:var(--accent);opacity:.5;border-radius:50%;width:7px;height:7px;animation:1.2s ease-in-out infinite blink}.typing span:nth-child(2){animation-delay:.15s}.typing span:nth-child(3){animation-delay:.3s}@keyframes blink{0%,60%,to{opacity:.35;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}.file-drop{border:1.5px dashed var(--border-strong);border-radius:var(--r-md);text-align:center;color:var(--text-3);cursor:pointer;padding:18px;font-size:13px;transition:all .14s}.file-drop:hover{background:var(--accent-soft);border-color:var(--accent);color:var(--accent)}.file-drop.has-file{background:var(--success-soft);border-color:var(--success);color:#166534;text-align:left;border-style:solid;justify-content:space-between;align-items:center;gap:10px;display:flex}.form-success{text-align:center;animation:fadeUp .36s var(--ease-spring) both;flex-direction:column;align-items:center;gap:8px;padding:44px 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#0e133066}.kbr-ficon{letter-spacing:.02em;color:#fff;border-radius:11px;flex:none;justify-content:center;align-items:center;width:44px;height:44px;font-size:11px;font-weight:800;display:flex}.kbr-ficon-docx{background:var(--accent)}.kbr-ficon-pdf{background:#e11d48}.kbr-ficon-xlsx{background:#16a34a}.kbr-ficon-md{background:#0ea5e9}.kbr-ficon-csv{background:#0d9488}.kbr-ficon-txt{background:#64748b}.kbr-meta{flex:1;min-width:0}.kbr-nm{color:var(--text,#0e1330);white-space:nowrap;text-overflow:ellipsis;font-size:13.5px;font-weight:600;overflow:hidden}.kbr-sub{color:var(--text-3,#8a91a8);align-items:center;gap:7px;margin-top:3px;font-size:11.5px;display:flex}.kbr-sub .kbr-dot{background:#c3c9d8;border-radius:50%;width:3px;height:3px}.kbr-badge{white-space:nowrap;border-radius:20px;flex:none;align-items:center;gap:6px;padding:5px 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.15s,box-shadow .15s;display:flex}.tkl-search:focus-within{border-color:var(--accent);box-shadow:0 0 0 4px var(--accent-ring)}.tkl-search input{color:var(--text);background:0 0;border:none;outline:none;flex:1;font-family:inherit;font-size:13px}.tkl-search input::placeholder{color:var(--text-3,#8a91a8)}.tkl-filters{flex-wrap:wrap;flex:none;justify-content:flex-start;align-items:center;gap:9px;padding:20px 32px 16px;display:flex}.tkl-tab{cursor:pointer;border:1px solid var(--border);background:var(--surface,#fff);color:var(--text-2,#6b7390);border-radius:11px;align-items:center;gap:9px;padding:8px 14px;font-size:13px;font-weight:600;transition:all .13s;display:inline-flex}.tkl-tab:hover{color:var(--text);border-color:#cfd5e6}.tkl-tab-c{background:var(--bg,#f5f7fb);min-width:20px;height:20px;color:var(--text-2,#6b7390);border-radius:7px;justify-content:center;align-items:center;padding:0 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20px;display:flex}.tkl-card{background:var(--surface,#fff);border:1px solid var(--border);border-radius:16px;flex:1;min-height:0;overflow-y:auto}.tkl-empty{text-align:center;color:var(--text-3,#8a91a8);padding:40px;font-size:13px}.tkl-table{border-collapse:collapse;width:100%}.tkl-table thead th{text-align:left;letter-spacing:.07em;text-transform:uppercase;color:var(--text-3,#8a91a8);border-bottom:1px solid var(--border);z-index:1;background:#fafbfe;padding:13px 18px;font-size:10.5px;font-weight:700;position:sticky;top:0}.tkl-table tbody td{border-bottom:1px solid var(--border-soft,#eef0f5);vertical-align:middle;padding:14px 18px}.tkl-table tbody tr:last-child td{border-bottom:none}.tkl-table tbody tr{cursor:pointer;transition:background .1s}.tkl-table tbody tr:hover{background:#fafbff}.tkl-col-id{white-space:nowrap;width:1%}.tkl-col-status{width:1%}.tkl-col-upd{text-align:right;width:1%}.tkl-tid{color:var(--accent);background:var(--accent-soft);border:1px solid var(--accent-ring);letter-spacing:.01em;border-radius:8px;align-items:center;gap:8px;padding:4px 9px;font-size:12.5px;font-weight:700;display:inline-flex}.tkl-unread{color:#fff;vertical-align:middle;background:#e11d48;border-radius:50%;justify-content:center;align-items:center;width:18px;height:18px;margin-left:7px;font-size:10.5px;font-weight:800;display:inline-flex}.tkl-user{align-items:center;gap:11px;min-width:0;display:flex}.tkl-uav{color:#fff;border-radius:10px;flex:none;justify-content:center;align-items:center;width:34px;height:34px;font-size:13px;font-weight:700;display:flex}.tkl-uname{color:var(--text);white-space:nowrap;text-overflow:ellipsis;max-width:220px;font-size:13px;font-weight:600;overflow:hidden}.tkl-umeta{color:var(--text-3,#8a91a8);margin-top:2px;font-size:11.5px}.tkl-query{max-width:520px}.tkl-qtext{color:var(--text);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:13px;line-height:1.5;display:-webkit-box;overflow:hidden}.tkl-qurl{color:var(--text-3,#8a91a8);white-space:nowrap;text-overflow:ellipsis;align-items:center;gap:5px;max-width:460px;margin-top:4px;font-size:11.5px;display:flex;overflow:hidden}.tkl-updated{color:var(--text-3,#8a91a8);white-space:nowrap;font-size:12.5px}.team-invite{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:20px;display:flex}.team-invite 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1fr;min-height:100vh;display:grid}.adm-login-hero{background:var(--header-grad);color:#fff;flex-direction:column;padding:48px 52px;display:flex;position:relative;overflow:hidden}.adm-login-hero:after{content:"";pointer-events:none;background:0 0;position:absolute;inset:0}.adm-login-brand{z-index:1;align-items:center;gap:12px;display:flex;position:relative}.adm-login-brand .mark{width:44px;height:44px;color:var(--navy);letter-spacing:-.5px;background:#fff;border-radius:12px;justify-content:center;align-items:center;font-size:19px;font-weight:800;display:flex}.adm-login-brand .mark b{color:var(--accent)}.adm-login-brand strong{font-size:18px;font-weight:700}.adm-login-hero-body{z-index:1;margin-top:auto;position:relative}.adm-login-hero-body h1{letter-spacing:-.02em;margin:0 0 12px;font-size:30px;font-weight:700;line-height:1.25}.adm-login-hero-body p{color:#ffffffb8;max-width:380px;margin:0;font-size:14.5px;line-height:1.6}.adm-login-foot{z-index:1;color:#ffffff80;margin-top:40px;font-size:12px;position:relative}.adm-login-panel{place-items:center;padding:40px;display:grid}.adm-login-card{width:100%;max-width:360px}.adm-login-card h2{letter-spacing:-.01em;margin:0 0 4px;font-size:24px;font-weight:700}.adm-login-card .sub{color:var(--text-3);margin-bottom:28px;font-size:13.5px}@media (width<=860px){.adm-login{grid-template-columns:1fr}.adm-login-hero{display:none}}.login-wrap{background:var(--bg);place-items:center;min-height:100vh;display:grid}.login-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);width:360px;box-shadow:var(--sh-2);padding:32px 28px}.login-card h2{margin:0 0 4px;font-size:20px;font-weight:600}.login-card .sub{color:var(--text-3);margin-bottom:24px;font-size:13px}.login-error{background:var(--danger-soft);color:var(--danger);border-radius:var(--r-md);margin-bottom:14px;padding:9px 12px;font-size:13px}.back-link{color:var(--text-2);align-items:center;gap:6px;padding:4px 0;font-size:13px;display:inline-flex}.back-link:hover{color:var(--accent)}.user-detail-grid{grid-template-columns:1fr 260px;gap:18px;display:grid}.thread-card{box-shadow:none;background:0 0;border:none;border-radius:0;flex-direction:column;min-height:0;display:flex;overflow:hidden}.thread-hd{border-bottom:1px solid var(--border);flex-shrink:0;justify-content:space-between;align-items:flex-start;gap:12px;padding:16px 20px;display:flex}.thread-hd h2{margin:0 0 4px;font-size:15px;font-weight:700;line-height:1.4}.thread-hd-meta{color:var(--text-3);align-items:center;gap:6px;font-size:11.5px;display:flex}.thread-body{background:0 0;flex-direction:column;flex:1;gap:20px;min-height:0;padding:8px 6px 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var(--border);align-items:center;gap:12px;margin-bottom:16px;padding-bottom:16px;display:flex}.detail-customer-av{background:var(--accent-soft);width:44px;height:44px;color:var(--accent);border-radius:50%;flex-shrink:0;place-items:center;font-size:16px;font-weight:700;display:grid}.detail-customer-name{white-space:nowrap;text-overflow:ellipsis;font-size:14.5px;font-weight:700;line-height:1.3;overflow:hidden}.detail-customer-sub{color:var(--text-3);margin-top:1px;font-size:12px}.detail-side hr{border:none;border-top:1px solid var(--border);margin:12px 0}.detail-side-row{justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:7px;font-size:12.5px;display:flex}.detail-side-row .k{color:var(--text-3)}.detail-side-row .v{color:var(--text);text-align:right;word-break:break-all;font-weight:500}.empty{text-align:center;color:var(--text-3);padding:40px 20px;font-size:13px}.tkv{--tkv-accent:#2563eb;--tkv-accent-600:#1d4ed8;--tkv-accent-soft:#2563eb10;--tkv-accent-tint:#2563eb18;--tkv-text:#0e1330;--tkv-muted:#6b7390;--tkv-dim:#8a91a8;--tkv-card:#fff;--tkv-bg:#f5f7fb;--tkv-border:#e6e9f0;--tkv-border-soft:#eef0f5;--tkv-green:#16a34a;--tkv-green-soft:#dcfce7;--tkv-amber:#d97706;--tkv-amber-soft:#fef3c7;--tkv-red:#e11d48;--tkv-red-soft:#ffe4e6;--tkv-sky:#0284c7;--tkv-sky-soft:#e0f2fe;--tkv-rail:#11132e;--tkv-rail-2:#171a3a;--tkv-rail-line:#262a52;--tkv-rail-text:#c5c9e6;--tkv-rail-dim:#7d83ad;height:100%;color:var(--tkv-text);font-size:13px;line-height:1.5;position:relative}.tkv .app{grid-template-columns:minmax(0,1fr) 336px;height:100%;display:grid;overflow:hidden}.tkv .adminx{grid-template-columns:248px minmax(0,1fr);height:100vh;transition:grid-template-columns .16s;display:grid;overflow:hidden}.tkv .adminx.collapsed{grid-template-columns:72px minmax(0,1fr)}.tkv .rail-toggle{color:var(--tkv-rail-text,#cbd5e1);cursor:pointer;opacity:.65;background:0 0;border:none;border-radius:8px;margin-left:auto;padding:5px;transition:opacity .12s,background .12s;display:inline-flex}.tkv .rail-toggle:hover{opacity:1;background:#ffffff14}.tkv .adminx.collapsed .rail{align-items:center;padding:18px 10px}.tkv .adminx.collapsed .brand{flex-direction:column;gap:10px;padding:6px 0 0}.tkv .adminx.collapsed .rail-toggle{margin-left:0}.tkv .adminx.collapsed .nav{width:100%;margin-top:16px}.tkv .adminx.collapsed .nav a{justify-content:center;gap:0;padding-left:0;padding-right:0}.tkv .adminx.collapsed .agent{background:0 0;border:none;justify-content:center;padding:0}.tkv .adminx-main{background:var(--tkv-bg);min-width:0;overflow:auto}.tkv .nav a{cursor:pointer}.tkv .num{font-feature-settings:"tnum"}.tkv .rail{background:var(--tkv-rail);color:var(--tkv-rail-text);border-right:1px solid var(--tkv-rail-line);flex-direction:column;padding:18px 14px;display:flex}.tkv .brand{align-items:center;gap:11px;padding:6px 6px 0;display:flex}.tkv .brand .logo{color:#fff;background:#2563eb;border-radius:11px;flex:none;justify-content:center;align-items:center;width:38px;height:38px;font-size:15px;font-weight:800;display:flex;box-shadow:0 6px 18px -6px #2563ebcc}.tkv .brand .name{color:#fff;letter-spacing:-.01em;font-size:16px;font-weight:800}.tkv .brand .sub{color:var(--tkv-rail-dim);margin-top:1px;font-size:11px}.tkv .rail .search{background:var(--tkv-rail-2);border:1px solid var(--tkv-rail-line);color:var(--tkv-rail-dim);border-radius:9px;align-items:center;gap:8px;margin:20px 4px 16px;padding:8px 11px;font-size:12px;display:flex}.tkv .rail .search .k{border:1px solid var(--tkv-rail-line);color:var(--tkv-rail-dim);background:#0c0e22;border-radius:5px;margin-left:auto;padding:1px 6px;font-size:10px}.tkv .rail .search input{color:#fff;background:0 0;border:none;outline:none;flex:1;min-width:0;font-family:inherit;font-size:12px}.tkv .rail .search input::placeholder{color:var(--tkv-rail-dim)}.tkv .rail .group-label{letter-spacing:.09em;color:var(--tkv-rail-dim);text-transform:uppercase;margin-top:6px;padding:6px 8px;font-size:10px;font-weight:700}.tkv .nav{flex-direction:column;gap:2px;display:flex}.tkv .nav a{color:var(--tkv-rail-text);cursor:pointer;border-radius:9px;align-items:center;gap:11px;padding:9px 11px;font-size:13px;font-weight:500;text-decoration:none;transition:background .12s,color .12s;display:flex}.tkv .nav a .ico{opacity:.85;flex:none;width:17px;height:17px}.tkv .nav a .count{color:var(--tkv-rail-dim);margin-left:auto;font-size:11px;font-weight:700}.tkv .nav a:hover{background:var(--tkv-rail-2);color:#fff}.tkv .nav a.active{color:#fff;background:#2563eb;font-weight:600;box-shadow:0 8px 20px -10px #2563eb}.tkv .nav a.active .ico{opacity:1}.tkv .rail .spacer{flex:1}.tkv .rail .agent{border:1px solid var(--tkv-rail-line);background:var(--tkv-rail-2);border-radius:11px;align-items:center;gap:10px;padding:9px;display:flex}.tkv .rail .agent .av{color:#fff;background:#16a34a;border-radius:9px;flex:none;justify-content:center;align-items:center;width:32px;height:32px;font-size:13px;font-weight:700;display:flex}.tkv .rail .agent .nm{color:#fff;font-size:12.5px;font-weight:600}.tkv .rail .agent .rl{color:var(--tkv-rail-dim);font-size:11px}.tkv .rail .agent .out{color:var(--tkv-rail-dim);margin-left:auto}.tkv .rail .agent .out:hover{color:#fff}.tkv .main{background:var(--tkv-bg);flex-direction:column;min-width:0;display:flex}.tkv .topbar{border-bottom:1px solid var(--tkv-border);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ffffffb3;align-items:center;gap:14px;padding:16px 26px;display:flex}.tkv .back{color:var(--tkv-muted);cursor:pointer;border-radius:8px;align-items:center;gap:7px;padding:6px 10px;font-size:12.5px;font-weight:500;display:inline-flex}.tkv 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13px;font-size:12.5px;font-weight:600;display:inline-flex}.tkv .status-pick .dot{border-radius:50%;width:7px;height:7px}.tkv .status-open{background:var(--tkv-amber-soft);color:#b45309;border-color:#fcd9a0}.tkv .status-open .dot{background:var(--tkv-amber)}.tkv .status-sky{background:var(--tkv-sky-soft);color:#0369a1;border-color:#bae6fd}.tkv .status-sky .dot{background:var(--tkv-sky)}.tkv .status-green{background:var(--tkv-green-soft);color:#166534;border-color:#bbf7d0}.tkv .status-green .dot{background:var(--tkv-green)}.tkv .status-grey{border-color:var(--tkv-border);color:var(--tkv-muted);background:#eef0f5}.tkv .status-grey .dot{background:var(--tkv-dim)}.tkv .thread-wrap{flex:1;padding:24px 26px 8px;overflow-y:auto}.tkv .thread{flex-direction:column;gap:20px;max-width:860px;margin:0 auto;display:flex}.tkv .day-sep{color:var(--tkv-dim);align-items:center;gap:12px;margin:4px 0;font-size:11px;font-weight:600;display:flex}.tkv .day-sep:before,.tkv 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img{object-fit:contain;box-sizing:border-box;width:100%;height:100%;padding:4px}.tkl-topbar-actions{align-items:center;gap:10px;margin-left:auto;display:flex}.tkl-topbar-actions .tkl-search{margin-left:0}.tkl-col-client{width:160px}.tkl-client{color:var(--text-2,#475569);font-size:13px;font-weight:500}.tkl-client-empty{color:var(--text-3,#94a3b8)}.ssel{position:relative}.ssel-btn{border:1px solid var(--border,#e2e8f0);min-width:158px;height:40px;color:var(--text-1,#1e293b);cursor:pointer;background:#fff;border-radius:10px;align-items:center;gap:7px;padding:0 11px;font-size:13px;font-weight:500;display:inline-flex}.ssel-btn:hover{border-color:var(--accent,#2563eb)}.ssel-val{text-align:left;white-space:nowrap;text-overflow:ellipsis;flex:1;max-width:150px;overflow:hidden}.ssel-chev{color:var(--text-3,#94a3b8);transition:transform .14s}.ssel-chev.open{transform:rotate(180deg)}.ssel-menu{z-index:50;border:1px solid var(--border,#e2e8f0);background:#fff;border-radius:12px;width:240px;position:absolute;top:calc(100% + 6px);right:0;overflow:hidden;box-shadow:0 12px 32px -8px #0f172a38}.ssel-search{border-bottom:1px solid var(--border-soft,#eef0f5);color:var(--text-3,#94a3b8);align-items:center;gap:7px;padding:9px 11px;display:flex}.ssel-search input{color:var(--text-1,#1e293b);background:0 0;border:none;outline:none;flex:1;font-size:13px}.ssel-list{max-height:244px;padding:5px;overflow-y:auto}.ssel-item{text-align:left;width:100%;color:var(--text-1,#1e293b);cursor:pointer;white-space:nowrap;text-overflow:ellipsis;background:0 0;border:none;border-radius:8px;padding:8px 10px;font-size:13px;display:block;overflow:hidden}.ssel-item:hover{background:var(--surface-2,#f1f5f9)}.ssel-item.is-active{background:var(--accent-ring,#2563eb1a);color:var(--accent,#2563eb);font-weight:600}.ssel-empty{text-align:center;color:var(--text-3,#94a3b8);padding:12px;font-size:12.5px}.dp{display:inline-flex;position:relative}.dp-trigger{border:1px solid var(--border,#e2e8f0);height:34px;color:var(--text-1,#1e293b);cursor:pointer;white-space:nowrap;background:#fff;border-radius:9px;align-items:center;gap:7px;padding:0 10px;font-family:inherit;font-size:12.5px;font-weight:600;transition:border-color .12s,background .12s;display:inline-flex}.dp-trigger:hover:not(:disabled){border-color:var(--accent,#2563eb)}.dp-trigger:disabled{cursor:default;opacity:.7}.dp-trigger .dp-cal-ico{color:var(--text-3,#94a3b8);flex:none}.dp-trigger.is-empty{color:var(--text-3,#94a3b8);font-weight:500}.dp-trigger.is-overdue{color:#dc2626;background:#fef2f2;border-color:#fca5a5}.dp-trigger.is-overdue .dp-cal-ico{color:#dc2626}.dp-trigger.is-field{border-radius:10px;justify-content:flex-start;width:100%;height:40px;font-size:13px}.dp-pop{z-index:60;border:1px solid var(--border,#e2e8f0);background:#fff;border-radius:14px;width:264px;padding:12px;font-family:inherit;animation:.12s ease-out dp-in;position:absolute;top:calc(100% + 6px);box-shadow:0 16px 40px -12px #0f172a47}.dp-pop.align-right{right:0}.dp-pop.align-left{left:0}@keyframes dp-in{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:none}}.dp-head{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.dp-title{color:var(--text-1,#0f172a);font-size:13.5px;font-weight:700}.dp-nav{border:1px solid var(--border,#e2e8f0);width:28px;height:28px;color:var(--text-2,#475569);cursor:pointer;background:#fff;border-radius:8px;justify-content:center;align-items:center;padding:0;display:inline-flex}.dp-nav:hover{border-color:var(--accent,#2563eb);color:var(--accent,#2563eb)}.dp-grid{grid-template-columns:repeat(7,1fr);gap:2px;display:grid}.dp-dow{text-align:center;color:var(--text-3,#94a3b8);text-transform:uppercase;letter-spacing:.02em;padding:4px 0;font-size:10.5px;font-weight:700}.dp-day{aspect-ratio:1;color:var(--text-1,#1e293b);cursor:pointer;background:0 0;border:none;border-radius:9px;justify-content:center;align-items:center;padding:0;font-family:inherit;font-size:12.5px;font-weight:600;display:inline-flex}.dp-day:hover{background:var(--surface-2,#f1f5f9)}.dp-day.is-muted{color:var(--text-3,#cbd5e1);font-weight:500}.dp-day.is-today{box-shadow:inset 0 0 0 1.5px var(--accent,#2563eb);color:var(--accent,#2563eb)}.dp-day.is-selected{background:var(--accent,#2563eb);color:#fff;box-shadow:none}.dp-day.is-selected:hover{background:var(--accent,#2563eb)}.dp-foot{border-top:1px solid var(--border-soft,#eef0f5);justify-content:space-between;align-items:center;margin-top:10px;padding-top:10px;display:flex}.dp-foot button{cursor:pointer;background:0 0;border:none;padding:4px 2px;font-family:inherit;font-size:12.5px;font-weight:600}.dp-foot .dp-today{color:var(--accent,#2563eb)}.dp-foot .dp-clear{color:#dc2626}.dp-foot .dp-clear:disabled{color:var(--text-3,#cbd5e1);cursor:default}.tkl-filter-btn{border:1px solid var(--border,#e2e8f0);height:40px;color:var(--text-1,#1e293b);cursor:pointer;background:#fff;border-radius:10px;align-items:center;gap:7px;padding:0 14px;font-family:inherit;font-size:13px;font-weight:600;display:inline-flex}.tkl-filter-btn:hover{border-color:var(--accent,#2563eb)}.tkl-filter-btn.is-active{border-color:var(--accent,#2563eb);background:var(--accent-ring,#2563eb14)}.tkl-filter-count{background:var(--accent,#2563eb);color:#fff;border-radius:9px;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:11px;font-weight:700;display:inline-flex}.tkl-filter-pop{z-index:55;border:1px solid var(--border,#e2e8f0);background:#fff;border-radius:14px;width:288px;padding:14px;font-family:inherit;animation:.12s ease-out dp-in;position:absolute;top:calc(100% + 8px);right:0;box-shadow:0 16px 40px -12px #0f172a47}.tkl-filter-pop .fp-row{flex-direction:column;gap:6px;margin-bottom:10px;display:flex}.tkl-filter-pop .fp-row:last-of-type{margin-bottom:0}.tkl-filter-pop .fp-row .ssel-btn{width:100%;min-width:0}.tkl-filter-pop .fp-row .ssel-val{flex:1;max-width:none}.tkl-filter-pop .fp-row .ssel-chev{margin-left:auto}.tkl-filter-pop .fp-row .ssel-menu{width:224px;top:0;left:auto;right:calc(100% + 22px)}.tkl-filter-head{justify-content:space-between;align-items:center;margin-bottom:12px;display:flex}.tkl-filter-head .fh-title{color:var(--text-1,#0f172a);font-size:14px;font-weight:700}.tkl-filter-head .fh-clear{color:#dc2626;cursor:pointer;background:0 0;border:none;font-family:inherit;font-size:12px;font-weight:600}.tkl-filter-head .fh-clear:disabled{color:var(--text-3,#cbd5e1);cursor:default}